COVID-19 Update

As a result of the New Mexico Department of Health’s mandate banning all meetings over 100 people, the 2020 Advocacy in Action conference is officially canceled. Attendees do not need to contact the conference office directly to request a refund of conference registration fees. Please read below regarding refund policies:

Lodging

If you had secured a room at the Hyatt Tamaya or Santa Ana Star, you do not need to call the hotel, as they have canceled all reservations made in conjunction with the conference.  If you secured a room outside of the block, we are unable to help with any fees associated with your stay.  Please contact your hotel directly.

Registration Fee

We will be issuing full refunds within the next 45 – 60 days.  Please note:

1. Registration payments made via credit card within the last 90 days* will be refunded to the original credit card used in the transaction.   We respectfully request that you do not contact your credit card company to request a chargeback or refute the charge.  This could possibly impact our ability to rapidly refund all claims.
2. Any registration payments made via credit card over 90 days* ago, will be refunded via check. All refunds made by check will be mailed to the address on file.
3. If you were previously charged a cancellation fee, you will be refunded the cancellation fees.
4. It is each registrant’s responsibility, if they did not pay the fee directly, to provide a copy of the refund receipt (which you should have received via the email address you registered with) to the appropriate person/department to document the refund.

To review the address on file, visit https://na.eventscloud.com/aia2020 and modify your registration.

*These dates are based on the rules provided by our credit card merchant processor. The conference office does not have control to alter this time frame.

Final Thoughts

Although everyone’s attention is focused on the virus, travel and meeting bans, we must all remain focused on our important work.  With people spending more time indoors, and under stress, we should be prepared for a possible rise in domestic violence; not everyone is safe “working from home.”  Let’s put Advocacy into Action and use this opportunity to remind people of the resources and support available.

We are very sorry that we will not have the chance to meet, share and learn together with our community this year at the conference.  What we will miss most is the opportunity to tell you face-to-face how much we appreciate the work you do every day in our communities.

Thank you.

Frank Zubia
Director
NM Crime Victims Reparation Commission
6200 Uptown Blvd. Suite 210
Albuquerque, New Mexico 87110